Privacy Policy

Effective Date: December 15, 2024

1. Introduction

This Privacy Policy provides information on how Iskaparate.com ("Iskaparate," "we," "us," or "our") and our affiliates and third-party service providers collect and use the information provided by you on this website (the "Website"). By accessing or using the Website, you agree to this Privacy Policy. If you disagree, please refrain from using the Website.

2. Information We Collect

(a) Personal Information:

  • Name, email address, phone number, shipping and billing address.
  • Account details (e.g., username, password).
  • Payment-related information (processed by third-party providers).

(b) Non-Personal Information:

  • IP address, browser type, operating system.
  • Cookies and similar technologies to improve user experience.
  • Aggregated data for analytics purposes.

Personal Information is collected when you:

  • Sign up for an account.
  • Place orders.
  • Complete online forms.
  • Opt-in to receive newsletters and special offers.
  • Participate in social media functions linked to our Website.
  • Correspond with us via email, telephone, or social media.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Website.
  • Process orders and manage customer accounts.
  • Improve user experience and optimize the Website.
  • Comply with legal obligations.

4. Data Hosting and Cross-Border Transfers

Your personal information is stored and processed on servers located outside of Canada. Using our Website, you acknowledge and consent to this cross-border data transfer. Currently, we use servers that are located in Japan and we reserve the right to use servers located in other parts of the world. If you do not consent to the storing of your personal information on servers located outside of Canada, please do not use this Website. Your continued use of the Website and its various functionalities constitutes your consent to the storing/processing of your personal information on servers outside of Canada and to the cross-border transfer of your personal information.

We have implemented safeguards to protect your data in accordance with applicable laws, including contractual agreements with our hosting providers to ensure compliance with privacy standards equivalent to those required by your jurisdiction.

5. Payment Information

We use third-party payment providers to process all transactions. Payment information is securely transmitted directly to the provider and not stored on our servers. For more details, please refer to the payment provider's privacy policy [Link to Payment Provider’s Privacy Policy].

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or delete your personal information.
  • Withdraw consent for data processing.
  • Request information about cross-border data transfers.

To exercise your rights, contact us at [email protected].

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal requirements.

8. Third-Party Services

We may share information with affiliates and with trusted third parties to provide services like hosting, analytics, and payment processing. These third parties must protect and use your data solely for the agreed purposes.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be effective upon posting. We encourage you to review this page regularly.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

[Your Company Name]

[Your Address]

Email: [Insert Contact Email]

Phone: [Insert Contact Phone Number]